What is Personalisation? In 2007 the Government published the Personalisation Agenda: ‘Putting People First’, in response to transforming adult social care in England over the next 10 years. Personalisation means thinking about care and support services in an entirely different way, building care provision around the person as an individual and putting them at the centre of the process of identifying their care needs. The traditional service-led approach to care has often meant that individuals have not received the right help at the right time and have been unable to shape the kind of support they need.

This change in reform requires a significant transformation of adult social care so that all systems, processes, staff and services are geared up to put people first. Personalisation is about giving you much more choice and control over your life in all social care settings and is far wider than simply giving personal budgets to those eligible for council funding. It includes advice and advocacy to enable you to make good decisions about the support you need. It means ensuring that you will have a wider choice in how your needs are met and are able to access universal services such as transport, leisure, education, housing, health and opportunities for employment regardless of age or disability.

We are always willing to meet and discuss any potential solution to ensure our services are delivered in accordance with the Personalisation Agenda. If you would like to find out more about ‘Putting People First’, visit the TASC (Transforming Adult Social Care) website at www.tasc.org.uk. Priority Carers will always strive to place your organisations needs at the centre of our services and consult with you every step of the way in the delivery of your care needs.

Personalisation